Terms and Conditions
The following Terms and Conditions apply to the use of this Website as well as all transactions conducted through the site. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
All content appearing on this Website is the property of:
Swallowtail Foods™, LLC
1001-A East Harmony Rd., #365
Fort Collins, CO 80525
Copyright © 2013-2016 Swallowtail Foods™, LLC. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013-2016 Swallowtail Foods™, LLC. All rights reserved.
All brand, product, service, and process names appearing on this Website are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Swallowtail Foods™, LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Swallowtail Foods™, LLC or any third party, except as expressly granted herein.
Use Of Site
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Swallowtail Foods™, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Swallowtail Foods™, LLC believes that customer conduct violates applicable law or is harmful to the interests of Swallowtail Foods™, LLC and its subsidiaries.
What personal information do we collect from the people that visit our Website? When ordering on our site, as appropriate, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information? We collect information from you when you place an order, subscribe to our email list and/or newsletter, or enter information on our site.
How do we use your information? We may use the information we collect from you when you make a purchase, sign up for our email list and/or newsletter, peruse our Website, or use certain other site features in the following ways:
• To improve our Website in order to better serve you.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.
• To send periodic newsletters regarding news, updates, and special offers.
Shipping & Delivery
At this time, Swallowtail Foods™, LLC ships merchandise to locations within the United States, including Alaska and Hawaii. The risk of loss and title for all merchandise ordered on this Website pass to you when the merchandise is delivered to the shipping carrier.
Your items will be processed and shipped within 2-3 business days of purchase. Your ETA will be an approximation of the aforementioned processing/shipping time with the addition of your chosen shipping preference upon checkout.
Return / Refund Policy
You may purchase merchandise from this Website by using any one of the payment options listed in Payment Options. Swallowtail Foods™, LLC reserves the right to change its payment procedures at any time without prior notice.
As our customers are important to us, Swallowtail Foods™, LLC will be happy to replace or refund any unused/unopened item(s) within 30 days of purchase while accompanied with the original receipt and/or invoice. Shipping/handling charges are not refundable, and the return of items for replacement or refund is at the expense of the customer. Refunds can only be credited to the originating credit card.
Swallowtail Foods™, LLC is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered. We wish we could assure proper handling and prompt receipt of packages once they have been delivered to the correct mailing address by the third party carrier (UPS, FedEx or USPS), but this, of course, is out of our control.
For more information, please contact customer service at 970-672-7671 9:00am - 5:00pm MST Monday - Friday.